临港工作
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一、库存记录管理专员
岗位职责：
、ProvideClaims,ReturnsReconciliationsupportforvariousservicepartsFacilities/LogisticscenterslocatedinAsiaPacificregions.
2、WorkswithCaterpillarDealerstoutilizeexistingweb-basedsystem/ERPforreceivinginformationofReturnsmaterial.
3、Providesnecessaryassistancetodealerstoworkonproblemresolutionandprocessimprovement.
4、RepresentingtheservicepartsFacilitiesastheClaimsReturnscoordinator,responsibleforcontactingdealersondiscrepancyanddispositionissues.
5、Meetrequiredlevelsofcustomerservice/turnaroundtime,agreeduponwiththepartsFacilities.
6、AssistingfacilitiesinperiodicSTC(StatisticalTestCount)analysisandinimprovinginventoryaccuracy.
7、TroubleshootEDIissuesrelatedtoReturnswithsystemtechnicalteams.
8、SupporttodevelopRCCAtocontainclaimsandimprovefacilityoperations.
9、Identifyingandresolvinginventorydiscrepancies.CoordinatingeffortswithFacility/RAMstartupteammemberstoensureSTCsare